“To be the best Retail Financial Services company in Indonesia, exceeding our stakeholders’ expectations with service excellence, quality products, committed people and good financial returns”
- Passion for excellence
To provide the best and improve the ability to get the best results as well.
- Learning organization
Provide opportunities to everyone in the company to gain knowledge, skills and personal development through various training.
- To work as a family
Working hand in hand as one big family treat each other respectfully and lovingly to create an atmosphere of tolerance.
- Integrity and fair deal to all stakeholders
Commitment to always have integrity in every case, provide the best services to our customers, appreciate every person fairly on the basis of business added-value, to communicate clearly and provide a good income to every person (without discrimination).
- Innovate and create opportunities – we pursue new initiatives and challenge ourselves to create opportunities.
- Demonstrate care and understanding – We understand and care about the needs and expectations of our employees, customers, agents, partners and shareholders.
- Collaborate – We encourage openness, mutual trust and teamwork throughout the organization.
- Deliver excellence – we fulfill our promises and deliver on a clear set of expectations, maintaining our integrity at all times.